FAQ’s
General Information
What exactly is palliative care?
Does palliative care mean I’m dying?
No — that’s a common misunderstanding. Palliative care isn’t only for the last days or weeks of life. Many people receive it from the time they’re diagnosed, while still getting treatment aimed at curing or controlling their illness.
Who can receive palliative care?
Anyone with a life-threatening or life-limiting illness, at any age. That includes babies, children, teenagers and adults with conditions such as cancer, TB, HIV, heart or kidney disease, neurological illnesses and more.
Who is part of the care team?
Palliative care is delivered by a team that may include doctors, nurses, social workers, counsellors, spiritual care workers, therapists and other supportive professionals. Everyone works together — and with your existing medical team — to care for the whole person.
Where is palliative care offered?
It depends on your needs. Care can happen in hospitals, clinics, hospices, long-term care facilities or — very often — in your own home. Most hospice teams in the Western Cape provide home-based care so that patients can remain in familiar surroundings.
Accessing Palliative Care
How do I get palliative care?
You, a family member or your healthcare provider can ask for it. Start by speaking to your doctor or clinic or contact a hospice directly. You can also find providers through organisations such as APCC and PatchSA (for children).
Can I get palliative care in the public health system?
Public access is improving but still limited. While there is a national policy for palliative care, much of the practical service delivery is provided by non-profit hospices, many of which rely on community support and fundraising to keep services running.
Will my medical aid cover palliative care?
Most medical schemes cover at least some aspects of palliative care, and some have special benefits for advanced illness care. Each scheme is different, so it’s important to check directly with yours.
Does medication like morphine speed up dying?
No. When used correctly by trained palliative care professionals, medicines like morphine do not hasten death. They are used to manage pain safely and improve comfort.
Is palliative care only for older people?
Not at all. Palliative care supports people at any age — from newborn babies through to older adults.
Is accepting palliative care the same as giving up?
No. Palliative care isn’t about losing hope; it’s about shifting the focus. The aim is to live as fully and comfortably as possible, with dignity and support, for as long as possible.